The du Pay CEO appointment of Roberto Mancone as Chief Executive Officer was announced on May 15, 2026. du Pay is the digital financial services arm of du. Mancone brings over 25 years of fintech and digital banking leadership experience across the USA, Europe, UK, and the GCC region.

The du Pay CEO appointment marks a pivotal moment for du Pay as the company transitions from its scale-up phase into its next growth stage. Operating under the regulatory framework of the UAE Central Bank, du Pay currently offers cash-in/out services, peer-to-peer transfers, merchant payments, remittances, IBAN accounts, and debit cards. The company plans to expand into lending, insurance, and investment solutions through both in-house development and strategic partnerships.

Strategic Leadership for Digital Financial Services

Mancone’s mandate encompasses overall strategic direction, commercial growth, regulatory compliance, and operational leadership as du Pay pursues its vision of becoming a comprehensive digital financial ecosystem. Most recently, he served as CEO of BEYON Money in Bahrain and the UAE, where he launched and scaled a national digital finance platform backed by a Sovereign Fund.

“We are excited to welcome Roberto Mancone to the du Pay team as we enter the next chapter of our fintech journey. His expertise positions him to strengthen our partnerships across the ecosystem while advancing our mission to transform digital payments in the UAE market.”

Fahad Al Hassawi, Chairman of du Pay

du Pay’s Growth Trajectory

du Pay has established itself as a key enabler of the UAE’s cashless and financial inclusion agenda. By its second anniversary, the platform surpassed 1.4 million unique downloads and processed over AED 4 billion in transactions. The service provides zero-balance digital wallets with free IBANs, multilingual access, international remittances to more than 200 countries, bill payments, mobile top-ups, peer-to-peer transfers, and prepaid card services.

In 2025, du Pay launched ‘Salary in the Digital Wallet’, enabling direct digital salary disbursement for workers without requiring a traditional bank account. The platform received recognition through multiple industry accolades, including E-Payment Solution of the Year at the Entrepreneur Leaders in E-Business Awards 2025 and Visa’s Partnership Excellence Award.

About du Pay’s Parent Company

du Pay operates as part of the Emirates Integrated Telecommunications Company (EITC) and leverages du’s robust infrastructure and innovation capabilities. The platform focuses on inclusivity and security, providing financial services to residents across the UAE. du Pay holds a license from the UAE Central Bank as EITC Financial Services LLC and offers services including online and offline payments, utility bill payments, mobile recharges, and competitive international money transfers.

Future Outlook

With Mancone’s appointment, du Pay is positioned to strengthen its role in the UAE’s fintech landscape while pursuing expansion into lending, insurance, and investment services. The company’s trajectory reflects growing demand for digital financial solutions across the Emirates and the broader GCC region.