Netcracker Digital OSS sits at the center of a strategic modernization program that BICS, a subsidiary of Proximus Global, has launched to upgrade its existing operations support system deployment. The Brussels-based global communications enabler confirmed the initiative on March 20, 2026, marking a continued long-term partnership between the two companies.
The upgrade covers all current components of Netcracker’s OSS platform. These components include resource inventory, discovery and reconciliation, service inventory, service information management, service problem management, and network planning and design.
What the Netcracker Digital OSS Upgrade Covers
The modernization program targets the core OSS platform that supports BICS’s wholesale and carrier services. Those services span roaming, messaging, voice, 5G, IoT, IP exchange, and data capacity. The full open-source software platform upgrade represents a milestone in the strategic partnership between the two companies.
Stability, Security, and Long-Term Support
The initiative aims to strengthen stability, security, and long-term support for the operator’s core OSS platform. BICS operates as a subsidiary of Proximus Global, which combines Telesign, BICS, and Route Mobile. Proximus Global connects more than 5 billion subscribers and secures more than 180 billion transactions annually across more than 1,000 destinations.
“As we grow and evolve, our partnership with Netcracker has become more critical to delivering next-generation services such as global roaming, messaging, voice, data, and emerging IoT and 5G offerings. By moving to a high-performance, future-ready OSS platform, we are well positioned to continue delivering the best options for our customers now and in the future.”
Yaunese Aazibou, Chief Technology Officer, Proximus Global
Netcracker’s Regional Perspective
Alessandro Corneli, Senior Vice President for Europe, Middle East, and Africa at Netcracker, said the upgrade represents another important step in the relationship between BICS and Netcracker. He added that it reinforces the long-term client’s commitment to maintaining a modern, secure, and high-performance OSS platform.
“This critical upgrade represents another important step in the BICS and Netcracker relationship, and reinforces our long-term client’s commitment to maintaining a modern, secure, and high-performance OSS platform. We are grateful for the ongoing collaboration with BICS and look forward to further success.”
Alessandro Corneli, Senior Vice President EMEA, Netcracker
About the Companies
Netcracker Technology is a wholly owned subsidiary of NEC Corporation. The company serves telecommunications providers globally, focusing on areas including 5G monetization, artificial intelligence, automation, and vertical industries. The company states it has supported service provider transformation for more than three decades.
Proximus Global combines the capabilities of Telesign, BICS, and Route Mobile to address communications and digital identity. The group’s portfolio covers voice, messaging, data networks, 5G, IoT, verification, intelligence, and CPaaS solutions for personalized multi-channel engagement. Furthermore, the group’s cybersecurity and fraud protection capabilities span the full customer lifecycle.