Salesforce
Salesforce Records Rapid Enterprise Adoption as Coworker Usage Climbs 21x
Salesforce announced that Agentforce Coworker usage climbed 21x in three months, surpassing 185,000 corporate users as regional AI adoption accelerates.
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Seera Group Optimizes Travel Bookings for Millions of Middle East Travellers with Salesforce’s CRM Platform
Riyadh-based Seera Group (formerly Al Tayyar Travel Group), the leading travel group in the Middle East, announced today it is using selected Salesforce, the global leader in CRM, to digitally transform and enhance travel booking experiences for millions of travellers. As the Middle East’s travel market increases – research firm Phocuswright predicts that Middle […]
*Salesforce Empowers Service Agents with Einstein AI and Quip for Service*
Salesforce [NYSE: CRM], the global leader in CRM, announced new artificial intelligence and productivity solutions that empower customer service agents to focus more of their time on the human side of service — tasks that require social intelligence, critical thinking and creative problem solving skills. As customer service rapidly evolves from a reactive back-office function […]