AI-powered fraud is rising globally as automated attacks become more personalized and frequent, according to a new report from Infobip. The communications platform released its 2026 Fraud and Security Report on July 20, 2026, highlighting a year of significant security challenges. Consequently, businesses are rapidly scaling their defenses to counter these automated threats. This shift reflects a broader trend in the cybersecurity sector, where organizations must adapt to increasingly sophisticated digital risks.
Rising Threat Volumes
The report reveals that automated messaging threats have increased by 77% year-on-year. However, businesses are responding by adopting advanced security measures. Specifically, the adoption of systems to combat AI-powered fraud grew by 71% during the same period. Meanwhile, pattern-based detection methods saw an increase of 105%, indicating a shift toward adaptive security. These statistics demonstrate that enterprises are actively investing in artificial intelligence to protect their communication channels.
Combating AI-powered fraud
To address these challenges, organizations are integrating specialized security solutions into their communication channels. For instance, UK-based clothing brand NEXT uses Infobip Signals to identify and block artificially inflated traffic. Furthermore, this machine learning solution helps protect customers from communication-based security threats. By deploying these tools, the retailer aims to secure its digital touchpoints against automated attacks.
“As digital engagement continues to grow, maintaining trusted and secure customer communications is more important than ever. By integrating Infobip Signals, we have strengthened our ability to identify fraudulent activity and deliver reliable messaging experiences at scale.”
Raz Razaq, Head of Customer Contact Experience Technology at NEXT
Consequently, by using these tools, the company has improved its ability to identify fraudulent activity. Razaq added that automated protection is now a critical part of building customer trust. This integration highlights how retail brands are prioritizing digital safety.
Phishing and Network API Trends
Phishing remains a major threat, accounting for 49% of all blocked harmful content. Notably, phishing volumes grew by 94% year-on-year. In addition, interactions with Network APIs, such as SIM Swap and Number Verification, increased by 91%. The finance sector currently leads the adoption of these verification APIs, reflecting a strong focus on securing mobile transactions within the telecommunications network.
Future Security Outlook
Matija Ražem, Chief Commercial Telecom Officer at Infobip, stated that security threats are evolving rapidly. However, defensive technologies are advancing at a similar pace. Ražem noted that leading organizations are now building security directly into their communication infrastructure rather than treating it as an afterthought. This proactive approach is becoming standard across various global industries.
As businesses adapt to these threats, the integration of advanced security protocols will likely continue. Organizations must remain vigilant as automated tactics become more sophisticated. Ultimately, the balance between AI-powered fraud and intelligent defenses will shape the future of digital communications. Companies that fail to implement these defenses may face increased vulnerability to automated attacks.
