During the 1447 AH Hajj season, the Sawaher platform demonstrated technical operations to manage pilgrim crowds at the holy sites. The Saudi Data and Artificial Intelligence Authority (SDAIA) operated the system in partnership with the Ministry of Interior. This deployment utilized artificial intelligence to monitor high-density areas.
Technical Infrastructure of the Sawaher Platform
The system integrated more than 5,000 cameras across 80 distinct locations in the holy sites. Specifically, these cameras connected directly to advanced operations rooms to provide continuous monitoring. Meanwhile, more than 600 operators managed the incoming feeds to maintain security at key access points. These operators worked in shifts to ensure round-the-clock coverage.
To process the visual data, the system used 31 data dashboards and 16 algorithms. These tools allowed operators to analyze real-time data on crowd movement and human flows. Consequently, security teams could track pilgrim numbers and identify areas experiencing high density. This analytical capability prevented overcrowding at major bottlenecks.
Real-Time Data Analysis
The Sawaher platform provided real-time analytics to support decision-making processes during the annual pilgrimage. Moreover, by analyzing human flows, the system helped authorities make rapid decisions based on live data. As a result, field teams could respond to changing conditions immediately.
In addition, the technology assisted in counting pilgrims accurately at various entry and exit points. This capability helped mitigate congestion in crowded pathways. Notably, the integration of smart devices and cameras allowed for a structured flow of people. The system also provided historical data to help plan future crowd movements.
Collaborative Operations
The Sawaher platform supported the partnership between SDAIA and the Ministry of Interior to establish a unified operational framework. This collaboration focused on improving crowd management efficiency through digital tools. Furthermore, the system maintained continuous connectivity between field units and central command.
Security personnel used the data dashboards to monitor specific sectors in real time. This setup reduced response times for field interventions. Additionally, the system supported the overall security plan by identifying potential bottlenecks before they occurred. This proactive approach helped maintain order during peak hours.
Future Outlook for Smart Pilgrimage
The use of advanced monitoring systems aligns with ongoing digital transformation efforts in Saudi Arabia. Future Hajj seasons are expected to see further integration of automated technologies. Ultimately, these digital solutions aim to ensure organized and secure environments for pilgrims. The ongoing partnership between government entities supports this long-term technical strategy.
Source: Saudi Press Agency
