The deployment of smart robots at the Two Holy Mosques is accelerating the technological transformation of religious and enrichment services, particularly through smart devices.
According to the Presidency of Religious Affairs, the integrated operational system combines religious guidance with digital technologies. Specifically, these systems activate guidance programs, answer visitor inquiries, and provide instant translation alongside multilingual digital broadcasting. This approach ensures that services are delivered efficiently to all visitors.
Expanding Digital Services for Pilgrims
The technological initiatives aim to address the high volume of visitors during the Hajj and Umrah seasons. Meanwhile, the presidency is expanding technology-driven services to enrich the experience of pilgrims from around the world during their tourism and religious journeys. These efforts are designed to simplify the journey of worshippers.
The Role of smart robots in Guidance
The presidency stated that smart robots facilitate quick and efficient access to information through multilingual, interactive technologies. Furthermore, these digital tools support the management of awareness content and expand access to educational messages.
In addition to the robotic systems, artificial intelligence applications support the instant translation and digital broadcasting of lessons and sermons. Consequently, the religious messages reach a global audience of Muslims. This digital expansion allows for continuous learning opportunities.
Cloud Communication and Interactive Screens
The digital infrastructure also includes interactive smart screens that broadcast real-time awareness messages. Notably, the presidency has activated translation devices under the ‘By Their Languages’ program to assist non-Arabic speakers.
In addition, the presidency is expanding its digital media footprint. Specifically, lessons and lectures are being broadcast across multiple electronic platforms, while smart applications provide round-the-clock access to religious content.
For issuing fatwas, the presidency activated a cloud communication system to answer inquiries. This system directs questions to scholars through digital platforms, which improves response efficiency and reduces crowding at traditional locations during peak hours. Worshippers can access this service remotely.
Future Outlook and Vision 2030
Furthermore, the use of smart robots represents a model for developing religious services through modern technology, aligning with the digital transformation goals of Saudi Vision 2030. As a result, the ongoing development of these systems aims to establish the Two Holy Mosques as global centers of learning and guidance.
Source: Saudi Press Agency
