The Syria Ministry Tourism has signed a technical cooperation agreement with Elm, a digital solutions provider from Saudi Arabia, to accelerate institutional reform and implement data governance standards across the tourism sector.
Under the partnership, Elm will work with the ministry to design frameworks for smart archiving, records management and structured data systems. The initiative aims to streamline internal processes, strengthen transparency, enhance information flow and improve decision-making mechanisms within the ministry.
Administrative Modernization Programme
The agreement marks a step in the ministry’s administrative modernization programme, which aims to replace legacy systems and strengthen institutional capacity. By streamlining processes and enhancing governance, the Syria Ministry Tourism seeks to improve efficiency and position the tourism sector for sustainable growth.
The partnership aligns with the broader digital transformation roadmap, which prioritizes modern information infrastructure, stronger governance frameworks and operational excellence as key drivers of competitiveness and sector resilience.
Ministry Leadership Statement
“Our objective is not merely to follow digital transformation, but to lead it within the tourism ecosystem. Institutional reform must begin inside the government itself. We intend for the Ministry of Tourism to serve as a national benchmark for digital governance, setting standards that extend across the wider tourism economy, from hospitality operators to investors and strategic partners.”
H.E Mazen Al Salhani, Minister of Tourism
Al Salhani stated that the collaboration with Elm represents a strategic milestone in embedding structured data management and governance principles into the core of the ministry’s operations.
Saudi Digital Experience Transfer
“The partnership builds on Saudi Arabia’s accumulated experience in digital government transformation. Our digital journey has demonstrated how integrated data systems and governance-led reform can materially improve efficiency, transparency and service quality.”
Mohammad Alomair, CEO of Elm
Alomair said the company looks forward to sharing this experience and supporting the Ministry of Tourism in building robust digital foundations that strengthen institutional performance and boost investor confidence.
Strategic Technology Partnerships
The agreement comes during what officials describe as a pivotal week for Syria’s digital agenda, following the launch of several strategic technology partnerships across government institutions. Authorities have signaled that digital governance and data infrastructure reform will play a central role in the country’s broader economic recovery strategy.
The Ministry of Tourism leads the development of Syria’s tourism sector through policies that support sustainable growth, enhance destination competitiveness and expand investment opportunities across hospitality and cultural tourism. The ministry works to advance national priorities by enabling private-sector participation, improving service quality and strengthening Syria’s position as an emerging destination in the region.
