AI Agents
Rubrik: Identity Resilience Critical as AI Agents Surge
90% of Global Leaders Cite Identity Attacks as Top Concern, According to Rubrik Zero Labs Dubai, United Arab Emirates, November 14,2025 – New research from Rubrik Zero Labs uncovers a troubling gap between the expanding identity attack surface and organizations’ ability to recover from resulting compromises. The AI wave is translating into an increase of AI […]
SUSE Delivers Simplicity, Security and Deeper Observability for AI Workloads
SUSE Rancher Prime and SUSE AI deliver unified, secure platforms with integrated observability, AI inference engine, and MCP proxy to accelerate enterprise AI adoption and value. ATLANTA, Nov 13, 2025 (KubeCon) – The cloud native platform of choice now delivers AI simplicity and deeper observability for both container and AI workloads, announces SUSE®, a global leader in […]
Huawei’s Dr. Mohamed Madkour: Saudi Arabia Is Building an AI-Driven, Sustainable Digital Economy
At GITEX Global 2025, Huawei’s Dr. Mohamed Madkour highlighted Saudi Arabia’s leadership in AI-driven digital transformation under Vision 2030, emphasizing talent development, sustainability, and open innovation.
Crucial Lack of Expertise Behind Failure of 95% of Enterprise AI Projects
Technology limitations not to blame for widespread AI implementation failures Voice expected to emerge as fastest-growing AI-powered customer service channel LONDON: 03/10/25 A stark reality check awaits contact centre leaders pursuing AI transformation: whilst 95% of enterprise AI initiatives fail to reach production, the underlying cause isn’t technological limitations — it’s the critical shortage of […]
Mindbreeze Partners with EBHAR for AI-based Enterprise Intelligence Advancements in the Kingdom of Saudi Arabia
LINZ, Austria & RIYADH, Saudi Arabia–(BUSINESS WIRE/AETOSWire)– Mindbreeze, a leading global provider of AI-based knowledge management solutions, is excited to announce its partnership with EBHAR, a leading consulting firm in data and analytics, to optimize the progress of AI innovation in the Kingdom. “Our partnership with EBHAR is a critical step in sharing our vision of intelligent, […]
- Ad
ScienceSoft to Give a Presentation on AI-Powered Patient Intake & Triage at World Health Expo 2025
MCKINNEY, Texas–(BUSINESS WIRE/AETOSWire)– On September 8–10, ScienceSoft will join WHX Tech 2025, an international summit on digital health innovation held at the Dubai World Trade Centre. Hadeel Abu Baker, Senior Healthcare IT Consultant at ScienceSoft, will speak on the implementation of AI-powered agents for patient intake and triaging. She will deliver a 20-minute presentation on Day 3 […]
Kyndryl Unveils Agentic AI Framework that Dynamically Evolves to Drive Enhanced Business Performance
Kyndryl taps into its decades of infrastructure-level expertise to deploy an enterprise-grade Framework with intelligent AI agents that learn, adapt and evolve to turn insights into action The Kyndryl Agentic AI Framework self-organizes, scales, and securely executes tasks across diverse IT estates and complex workflows to increase efficiency and innovation for impact Al Riyadh, July 29, […]
Cisco Reveals Four Predictions Set To Transform Customer Experience in the Middle East
This year marks a turning point for customer experience, driven by AI and data-powered engagement Riyadh, Saudi Arabia – 29 July, 2025 – Cisco has shared its predictions for a fundamental transformation in customer service. Advancements in artificial intelligence, hyper-personalization, rich communication services, and unified data are expected to enhance customer loyalty and address rising […]
Cognigy and TeKnowledge Partner to Accelerate Agentic AI Adoption in the Enterprise
Dubai, UAE, July 24, 2025 – Cognigy, a global leader in AI-powered customer service solutions, and TeKnowledge, today announced a strategic partnership with TeKnowledge, a global tech services provider specializing in artificial intelligence, CX and cybersecurity solutions. Together, the companies will deliver agentic AI solutions globally that will enable enterprises to scale personalized, autonomous customer […]
Lucidya Raises USD30 Million in Largest AI Funding Round in MENA
RIYADH, Saudi Arabia, July 14, 2025 (GLOBE NEWSWIRE) — Lucidya, MENA’s leading AI-Powered customer experience management (CXM) platform, has announced the close of its USD30 million Series B round—the largest AI investment ever raised in the region. The round was led by Impact46, the Saudi VC behind IPOs Jahez and Rasan. New participants included Aramco’s […]
Imdaad Unveils AI Center of Excellence to Revolutionize Operational Excellence
Dubai, 29 January 2025: Imdaad, a Dubai-based group of companies providing integrated and sustainable facilities management services that enhance the operational efficiency of physical assets, has announced the launch of its AI Center of Excellence (AICoE), marking a pivotal step toward driving innovation and digital transformation. Established under the IT department and managed by a team […]
GCC Digital Transformation Drives Need for AI-Powered Software Development, Reveals New Globant and MIT Technology Review Report
Riyadh, 27 January 2025 — Globant (NYSE: GLOB), a digitally native company focused on reinventing businesses through innovative technology solutions, has partnered with MIT Technology Review Insights to create a new report titled “Transforming Software Development with Generative AI.” The report explores the potential of generative AI in the software development lifecycle (SDLC) and highlights both the […]
Teammates.ai Launches Next-Generation AI Workforce, Closes New Round of Funding
Riyadh, Saudi Arabia – January 14, 2025 – After a successful round of funding, Teammates.ai launches a category-defining platform that drastically transforms the way businesses operate. Previously known as Uktob.ai, the rebranded platform builds on its experience in artificial intelligence (AI) agents, enabling businesses to use AI to take on entire job functions through Autonomous AI […]
Launching Saudi Arabia’s First Generative AI-Powered Automotive AI Agent: Petromin and Gupshup Drive Innovation in Customer Experience
Jeddah, Kingdom of Saudi Arabia, 13 January 2025– Petromin Corp, a global leader in mobility solutions, has partnered with Gupshup, the leading conversational AI platform, to introduce PETROMINit!, a first-of-its-kind advanced Customer Service AI Agent in the Kingdom of Saudi Arabia. The AI Agent leverages Generative AI capabilities on Gupshup Conversation Cloud to offer seamless and […]