omnichannel
Infobip Messaging Trends Report 2026: RCS Grows 3x, SMS Holds 62% of Traffic
Infobip’s Messaging Trends Report 2026 analyzes 628 billion interactions and finds RCS traffic tripled globally while single-channel use fell to 2.3%.
Infobip Launches AgentOS Platform for AI-Driven Customer Communications
Infobip launches AgentOS, a platform for AI-driven customer journeys, on its 20th anniversary. It integrates channels and data for autonomous interactions.