Unifonic
Agentic AI systems – Transforming CX | Saudi Shopper
Agentic AI systems are transforming customer experience by introducing autonomous agents that can reason and act across multiple workflows.
Unifonic Repositions as AI-Native CX Platform for Emerging Markets
Unifonic has transitioned into an AI-native CX platform, integrating autonomous agents and achieving up to 85% automation for enterprise customer experiences.
Unifonic and Ideem Partner to Deploy Passwordless Authentication in GCC
Unifonic and Ideem have partnered to launch secure passwordless authentication solutions for enterprises across the GCC region.
Unifonic Acquires Segmentify to Expand AI Customer Engagement
Unifonic has acquired Segmentify to integrate real-time AI personalization and expand its customer engagement platform across the MENA region.