Nahdi Medical Company has partnered with Checkout to improve its digital payment performance across Saudi Arabia and the wider GCC region.
The collaboration integrates the payment processing technology of Checkout into the online platforms of Nahdi. Consequently, this integration aims to secure transactions and increase payment success rates for millions of customers.
Enhancing Digital Payment Performance for Customers
The partnership focuses on delivering a stable checkout experience for customers purchasing health and wellness products. Specifically, the system uses local payment methods and conversion features like Flow and Remember Me to reduce cart abandonment. Meanwhile, the technical infrastructure supports the growing e-commerce operations of Nahdi during high-volume sales periods.
Executive Perspectives on the Collaboration
Hossam Khattab, Chief Marketing and Commercial Officer at Nahdi, stated that a secure payment experience is essential for the customer journey. He noted that the partnership allows the company to make its online services as dependable as its physical pharmacies. Furthermore, he added that the presence of Checkout in Saudi Arabia provides valuable local expertise and global innovation.
“Partnering with Checkout allows us to elevate our online experience, making it as smooth and dependable as the service we provide in our pharmacies.”
Hossam Khattab, Chief Marketing and Commercial Officer at Nahdi
Remo Giovanni Abbondandolo, General Manager for MENA at Checkout, said that the platform is built to handle regional market complexities. He stated that the technology helps Nahdi unlock new growth opportunities across the GCC. Additionally, the system provides the necessary insights to optimize digital payment performance and scale operations confidently.
Scale of Operations and Market Reach
Nahdi operates as a large retail pharmacy chain and an integrated health platform in Saudi Arabia. Specifically, the company serves approximately 97% of the population of the Kingdom across nearly 150 cities and villages. It manages more than 1,200 pharmacies alongside a growing network of polyclinics and digital channels to support health technology services.
Meanwhile, Checkout operates a global digital payments network that supports more than 145 currencies. The company processes billions of transactions annually and exceeded 300 billion dollars in e-commerce payments volume in 2025. This scale helps enterprise merchants increase acceptance rates and manage transactions efficiently.
Future Outlook for Regional E-commerce
The integration of these payment systems aligns with the ongoing digital transformation in the Middle East retail sector. As a result, merchants are increasingly adopting advanced systems to secure their digital payment performance. This trend supports the goals of Saudi Vision 2030 by modernizing financial transactions and expanding the digital economy.
