The installation of electronic guidance screens at the Grand Mosque in Makkah helps worshippers identify available entrances. Specifically, these digital displays are positioned at the gates and outer courtyards of the facility to provide immediate assistance. Visitors can now locate the nearest access points quickly. Consequently, this system improves crowd flow and facilitates entry into the holy site. The project represents a practical application of technology in managing large gatherings.
Functions of electronic guidance screens
The primary purpose of the system is to manage the movement of large groups. Notably, the electronic guidance screens display real-time updates regarding gate availability. Worshippers can see which gates are open before they reach them. In addition, the system directs visitors to upper-floor entrances. This distribution of people reduces access times and improves overall traffic flow. By utilizing these visual aids, visitors can make informed decisions about their entry paths.
Real-Time Crowd Management
Crowd density monitoring is a key feature of this digital setup. Specifically, the displays show live density levels in the Mataf and Masaa areas. Umrah performers and other visitors can use this information to choose the most suitable routes. Meanwhile, the system helps prevent overcrowding at specific entry points. As a result, the operational efficiency of the Grand Mosque increases during peak hours. The real-time data allows for a more balanced distribution of visitors across all available spaces.
Educational and Awareness Content
Beyond navigation, the displays serve an educational purpose for visitors. Notably, these electronic guidance screens also display educational content and instructions to follow before entering. The system highlights specific behaviors that visitors should avoid inside the mosque. Furthermore, this information helps maintain order and respect within the holy site. Worshippers receive clear guidance throughout their journey. This proactive communication ensures that everyone is aware of the guidelines before they enter the prayer areas.
Digital Services Integration
The screens also promote several digital services available to pilgrims. For example, they display information about the ritual completion service and the digital guide. Visitors can also find the unified contact number 1966 on the displays. In addition, these services are part of a broader effort by the authority. The initiative uses digital solutions to improve service quality for all visitors. These technological tools work together to support crowd management and operational efficiency.
Operational Efficiency Goals
The implementation of these screens aligns with ongoing operational goals. Specifically, the authority aims to use electronic solutions to support crowd management. This system helps reduce congestion at the main gates. Furthermore, the integration of digital tools improves the overall experience for pilgrims. The project demonstrates how technology can assist in managing high-traffic religious sites effectively.
Source: Saudi Press Agency

