Nokia has announced the integration of an agentic AI framework into its Network Services Platform to assist telecom operators. This new technology allows operators to adopt autonomous agents using trusted data within secure boundaries. Consequently, customers can introduce automated operations for IP networks with guided, explainable actions.
Features of the Agentic AI Framework
The company expects the commercial availability of this functionality by the end of 2026. Specifically, the platform serves as the authoritative controller for IP networks, which helps embed these capabilities directly. Meanwhile, the first available agent is a troubleshooting bot designed to identify root causes of network issues. This bot helps operators resolve complex issues faster by analyzing real-time data.
Addressing Operator Concerns in Network Automation
Many operators remain cautious about deploying automation due to concerns around trust and risk in production environments. However, this integration aims to ease these concerns by providing explainable actions based on real network data. As a result, operators can safely transition toward fully automated systems. This approach ensures that all automated actions remain verifiable and secure.
Nokia Views on Autonomous Networks
Sasa Nijemcevic, vice president and general manager for IP network automation software at Nokia, stated that the move will impact how operators manage their networks. Furthermore, he described the integration of the agentic AI framework as a pragmatic step toward AI-native networks. This step helps accelerate the journey toward autonomous operations. He added that it focuses on solving real operational problems.
“This is an incremental, pragmatic step toward AI‑native networks.”
Sasa Nijemcevic, VP and General Manager for IP Network Automation Software at Nokia
Future Outlook for IP Networks
The integration supports communication with external agents to aid operators on their routes toward employing automated networks. In addition, the platform manages multi-vendor IP networks to ensure compatibility across different systems. Therefore, the deployment of this agentic AI framework represents a shift in network management. This shift allows operators to enhance their operations significantly over time.
The Network Services Platform from Nokia serves as the management and automation platform for multi-vendor IP networks. By embedding these capabilities, the company aims to provide a secure environment for testing and deployment. Consequently, operators can manage complex infrastructures with reduced manual intervention.
