Dr. Soliman Fakeeh Hospital Riyadh has received the Planetree Gold Certification for person-centered care. This recognition marks a milestone for the facility in Riyadh, Saudi Arabia. Notably, the hospital achieved this status within a short period of starting its operations.
The award recognizes healthcare organizations that establish an institutional culture based on respect, transparency, and partnership with patients. Meanwhile, the hospital continues to expand its services in the region. This development aligns with broader digital transformation efforts in the healthcare sector, which is a key component of Saudi Vision 2030.
The Planetree Gold Certification Standards
The **Planetree Gold Certification** represents a high international standard for patient care. Specifically, it evaluates how healthcare providers interact with patients and their families. Consequently, the hospital aims to maintain these standards across all departments.
Dr. Mazen Fakeeh, President of Fakeeh Care Group, stated that the achievement demonstrates the group’s commitment to placing people at the center of its healthcare services. He added:
“The certification reflects an institutional culture rooted in respect, compassion, and partnership with patients and their families.”
Dr. Mazen Fakeeh, President of Fakeeh Care Group
Evaluation Process and Criteria
The evaluation process involved an on-site assessment by representatives from the organization. Specifically, the assessors conducted interviews with patients, family members, and healthcare professionals. Furthermore, they reviewed operational policies to verify their daily implementation.
The criteria also measured the accessibility of medical information and patient involvement in treatment decisions. In addition, the assessment reviewed programs designed to support healthcare professionals. As a result, the hospital established sustainable partnerships among all stakeholders, ensuring a supportive environment that promotes healing.
Fakeeh Care Group Healthcare Network
This achievement is the second for the group, as Dr. Soliman Fakeeh Hospital Jeddah previously received the same recognition. The group uses advanced smart devices and clinical systems to support its medical staff. Therefore, the integration of these systems helps maintain consistent care quality.
The Role of Planetree in Healthcare
Planetree is an international non-profit organization established more than 40 years ago. It works with healthcare organizations globally to support human-centered care models. Ultimately, the organization focuses on strengthening partnerships between patients and healthcare providers.
By implementing these standards, hospitals can improve overall patient satisfaction. Moreover, the integration of modern apps and digital tools helps patients access their medical records more efficiently.
