Agentic AI

IT Max Global and Microsoft UAE Explore Agentic AI in Customer Service Transformation
IT Max Global and Microsoft UAE examined how agentic AI is transforming customer service from assisted interactions to autonomous, end-to-end journeys at an executive roundtable in Dubai.

DXC Technology Completes Enterprise-Wide Amazon Quick Deployment Across 115,000 Employees
DXC Technology completes enterprise-wide Amazon Quick deployment across 115,000 employees in 70 countries and launches new practice to help organizations accelerate AI adoption at scale.

Cisco Advances Agentic-Era Security with Expanded AI Defense and AI-Aware SASE
Cisco expands AI Defense platform with new agentic security features, AI-aware SASE capabilities, and industry-first post-quantum cryptography protections for enterprises.

Global Tech Giants Lead AI Capacity Building Workshops at ICAN 2026 Conference in Riyadh
Global tech giants including Amazon, IBM, and PWC led specialized AI workshops at ICAN 2026 in Riyadh, focusing on capacity building, agentic AI, and national talent development.

e& and IBM Unveil Agentic AI for Enterprise Governance
e& and IBM announce strategic partnership to implement agentic AI for enterprise governance and compliance, unveiled at Davos World Economic Forum. The collaboration integrates IBM watsonx Orchestrate into e&’s core operational systems, moving beyond traditional chatbots to action-oriented AI.

The Transformation Journey: How Agentic AI is Reshaping Telcos
The telecommunications industry is evolving toward Agentic AI implementations that transform operators into cognitive organizations. This transformation requires sophisticated AI agents, cross-domain data integration, and telco-specific architectures to bridge the reality gap between current digital efforts and truly autonomous operations.

Cisco IQ Launch Brings AI-Powered IT Platform to Saudi Arabia
Cisco announces AI interface combining services, support and automation in unified platform. Available H2 FY2026.

Globant Report Identifies Five Forces Shaping Enterprise AI Transformation in 2026
Globant report reveals five forces driving enterprise AI transformation in 2026, from agentic systems to quantum security. Learn more.

Deloitte Middle East Holds 2025 Partners Meeting in Dubai, Focuses on AI Transformation
Deloitte Middle East holds Annual Partners Meeting 2025 in Dubai, focusing on AI transformation and regional collaboration.

HPE Networking continues to impact hoteliers with Self Driving Networks
At 2025 EMEA Stakeholder Conference in Dubai, the company focused on the Self Driving Networks to deliver secure, scalable, and transformative experiences for hotels HPE Networking is committed to providing integrated solutions that streamline operations and enhance guest experiences for the hospitality industry. Delivering improved data security, optimized resource management, and increased overall efficiency for […]

AI-Assisted Management Drives Latest SUSE Linux Release
SUSE Linux Enterprise Server 16 delivers an industry-leading support window and reduces operational costs and complexity through AI readiness LUXEMBOURG – October 29, 2025- The industry’s first enterprise Linux that integrates agentic AI is SUSE Linux Enterprise Server (SLES) 16, announces SUSE Ⓡ, a global leader in enterprise open source solutions. This release provides deeper […]

BMC Helix to Showcase How Agentic AI is Transforming IT Service and Operations at Riyadh Roadshow
BMC Helix, a global leader in software solutions that help the world’s most forward-thinking IT organizations turn AI into action, will host its Customer and Partner Roadshow at the InterContinental Riyadh on October 29, 2025. The event will spotlight how BMC Helix’s latest AI-powered innovations—including Generative AI and Agentic AI—are transforming IT service and operations […]

CODE81 to Showcase the Power of Agentic AI, No-Code and Everyday AI at GITEX GLOBAL 2025
Dubai, UAE, October 12, 2025: CODE81, a leading regional provider of digital transformation and AI-driven enterprise solutions, will demonstrate how enterprises across the Middle East can harness Agentic AI, Automation, and Low-Code innovation to accelerate digital transformation, enhance agility, and drive measurable business outcomes—at the world’s largest technology and innovation event, GITEX GLOBAL 2025, which […]

SAS Opens Regional Headquarters in Riyadh
Commitment to Saudi Vision 2030 and regional digital transformation deepens Riyadh, Saudi Arabia (07-Oct-2025) – SAS, the global leader in data and AI, today announced the opening of its new Middle East and North Africa Regional Headquarters in Riyadh, Saudi Arabia. The announcement was made today at SAS Innovate on Tour in Riyadh, the company’s […]

Middle East Leads Global Push for Agentic and Generative AI Data and AI Sovereignty is Key for Success
New research from EDB shows UAE and KSA enterprises rank highest worldwide for sovereign AI adoption at 17%; positioning the region to unlock trust, compliance and 5x ROI. Dubai, United Arab Emirates, 19 September 2025: EnterpriseDB (EDB), the leading sovereign AI and data company, today unveiled new research showing that enterprises in the Middle East […]

Cisco Data Fabric Transforms Machine Data into AI-Ready Intelligence
Machine data-trained AI models will deliver predictive insights and proactive resilience SPLUNK .CONF, BOSTON, Mass., September 17, 2025 – Cisco today announced the Cisco Data Fabric, a revolutionary new architecture that will empower organizations to harness the value of their machine data with AI. Powered by the Splunk platform, the Cisco Data Fabric is designed to […]

Cognigy and TeKnowledge Partner to Accelerate Agentic AI Adoption in the Enterprise
Dubai, UAE, July 24, 2025 – Cognigy, a global leader in AI-powered customer service solutions, and TeKnowledge, today announced a strategic partnership with TeKnowledge, a global tech services provider specializing in artificial intelligence, CX and cybersecurity solutions. Together, the companies will deliver agentic AI solutions globally that will enable enterprises to scale personalized, autonomous customer […]

COGNNA Unveils Nexus, Agentic AI Security Operations Platform
Breakthrough Release Delivers Intelligence-Led Agentic AI with Seamless Integrations for Optimized Security Automation Riyadh, Saudi Arabia, April 22, 2025 – COGNNA, a pioneering force in AI-driven cybersecurity, today launched COGNNA Nexus, a revolutionary Security Operations Center (SOC) platform designed to transform threat management. This significant release harnesses the power of advanced agentic AI to provide […]

New AI capabilities empower organizations to protect against emerging threats, accelerate security and network operations with agentic AI
Cybersecurity firm Fortinet (NASDAQ: FTNT) unveiled a major expansion of its artificial intelligence (AI) capabilities across its Security Fabric platform on Wednesday, aiming to bolster defenses against sophisticated threats and improve the automation of security and network operations. The company said the enhanced FortiAI system now includes new agentic AI features and broader integrations that […]

Exalogic Consulting to Unveil Breakthrough AI Innovations at SAP NOW Tour – Dubai on 15 April 2025
Dubai, United Arab Emirates,14 April 2025: Exalogic, a global provider of enterprise AI and digital transformation solutions, is all set to unveil the future of enterprise AI at SAP NOW AI Tour taking place on 15 April 2025 at the Dubai Exhibition Centre, Expo City Dubai. This highly anticipated event brings together industry pioneers, digital decision-makers, and innovators […]

Middle Eastern Banks Set for AI-Driven Transformation, Finastra Report Reveals
Dubai, UAE – April 07, 2025: The adoption of artificial intelligence (AI) in the Middle Eastern banking sector could significantly contribute to regional economic growth, potentially adding as much as 13.6% to GDP by 2030, according to industry analysts. Finastra’s Financial Services State of the Nation 2024 survey reveals that banks in the UAE and […]

Cisco Identifies Technology Trends that will Define 2025
2025 marks a pivotal moment where AI, cybersecurity, data governance, and sustainability converging to redefine the business environment Riyadh, Saudi Arabia, 7 January 2025 – Cisco revealed key technology trends for 2025, emphasizing a landscape shaped by shifting consumer behaviour, an expanding digital ecosystem, and the need to integrate AI. Reflecting these dynamics, the Middle East […]
