Customer Support
Huawei Expands Customer Support Model and AppGallery Services in Saudi Arabia
Huawei has upgraded its service operations and AppGallery support in Saudi Arabia, offering free monthly maintenance and postal repairs.
HONOR Opens Largest Overseas Service Centre in Saudi Arabia
HONOR service centre Saudi Arabia opened its largest overseas facility in Riyadh, featuring an 180-square-meter facility designed for faster service turnaround. The opening includes promotional offers and marks a major expansion milestone in the Kingdom.
When should humans step in: Rethinking the role of AI in customer support
Discover when AI should step back in customer support and why the future lies in seamless collaboration between automated systems and human agents for optimal service delivery.