Group-IB has been named a Representative Vendor in the 2026 Gartner Market Guide for Cybersecurity Incident Response Retainer Services. The recognition reflects the company’s operational depth across 1,600 high-tech cybercrime investigations conducted in more than 60 countries since its founding in 2003.
Gartner’s market guide defines cybersecurity incident response retainer services as proactive and reactive offerings that provide 24/7 capabilities for investigation, containment, and eradication. Some services extend to full recovery. The report notes that CIRR proactive services strengthen cyber resilience before incidents occur through maturity assessments, tabletop exercises, and penetration testing.
Operational Foundation in Cybersecurity Incident Response
Group-IB’s Services Retainer draws from extensive investigative experience across financial services, critical infrastructure, manufacturing, and government sectors. The company operates 11 Digital Crime Resistance Centers worldwide, each delivering tailored solutions aligned with clients’ operational locale and regulatory frameworks.
Dmitry Volkov, CEO of Group-IB, stated: “Being recognized by Gartner in this market guide reflects what our clients already know: when Group-IB arrives on an incident, we do not start from zero. We arrive with intelligence. Every investigation we have conducted across financial services, critical infrastructure, manufacturing, and government feeds directly into how we respond to the next one.”
Full-Cycle Coverage and Service Model
The Group-IB Services Retainer covers the complete incident lifecycle: investigation, containment, eradication, and recovery. Pre-negotiated service level agreements and 24/7 response availability form the core of the offering. Prepaid hours can be reallocated across incident response, proactive defense activities, and long-term resilience planning.
Unlike traditional cybersecurity incident response retainers focused solely on emergency response, the Group-IB model functions as a flexible agreement spanning preparation, containment, and recovery. Organizations can direct hours toward maturity assessments, red teaming, tabletop exercises, and team training or redirect them to active incident containment as needed.
Intelligence-Driven Investigation Approach
Response teams arrive at engagements with the company’s full spectrum of in-house capabilities. This includes threat intelligence, investigative expertise, forensic analysis, malware analysis, and threat hunting. The intelligence-first methodology eliminates the orientation phase that typically consumes critical hours during initial engagement, a period when adversary dwell time and damage escalate rapidly.
Group-IB collaborates with international law enforcement agencies including INTERPOL, Europol, and AFRIPOL. The company’s solutions address threats in government, retail, healthcare, gaming, and financial sectors across regions where it maintains Digital Crime Resistance Centers in the Americas, Europe, Middle East and Africa, Central Asia, and Asia-Pacific.
About Group-IB and Market Recognition
Founded in 2003 and headquartered in Singapore, Group-IB delivers predictive, intelligence-driven cybersecurity solutions. The company’s platform offerings include Cyber Fraud Intelligence, Cloud Security Posture Management, Threat Intelligence, Fraud Protection, Digital Risk Protection, Managed Extended Detection and Response, Business Email Protection, and External Attack Surface Management.
The Gartner recognition joins previous designations from advisory firms including Datos Insights, Forrester, Frost & Sullivan, and KuppingerCole. Gartner research publications represent the opinions of Gartner’s research organization and should not be construed as statements of fact.
