Salam and SmartFactory signed a Memorandum of Understanding at LEAP 2026 in Riyadh to deliver integrated digital systems for the manufacturing sector. The agreement establishes a framework between Etihad Salam Telecom Company and Smartech Digital Solutions Co. to support industrial facilities across Saudi Arabia with combined network and operational technologies.
Salam and SmartFactory Collaboration Details
The partnership combines Salam’s enterprise connectivity, cloud infrastructure, and managed IT services with SmartFactory’s Manufacturing Execution System (MES) and Manufacturing Operations Management (MOM) software. Consequently, industrial clients will receive a unified technology stack that connects core network infrastructure directly to production lines through a single service agreement.
Both entities plan to co-sell and deliver these integrated solutions to industrial clients across the Kingdom. Furthermore, the companies aim to establish a scalable operational model that serves multiple enterprises needing modern factory management and secure telecommunications networks.
Executive Perspectives on Industrial Transformation
Leadership from both companies addressed how the joint initiative supports growing digital requirements in local manufacturing plants.
“Saudi Arabia’s manufacturing sector is growing, and industries need an integrated digital partner that can take them from the network layer all the way to the factory floor. Our collaboration with SmartFactory allows us to offer that, a secure, end-to-end solution backed by two organizations that are deeply committed to the Kingdom’s industrial transformation. This is a defining step in Salam’s journey as a true digital solutions partner.”
Abdullah Khorami, Chief Business Officer at Etihad Salam Telecom Company
“Saudi Arabia’s manufacturing sector is undergoing a profound transformation, and the demand for intelligent, connected, and secure production environments has never been greater. Partnering with Salam gives us access to world-class enterprise infrastructure and managed services that perfectly complement our MES and MOM capabilities. Together, we are offering manufacturers a fully integrated, end-to-end solution from a single, trusted partnership.”
Emin Çağatay Güleç, CEO at SmartFactory
Alignment with National Industrial Strategy
The agreement supports the industrial digitalization targets of Saudi Vision 2030, which focuses on modernizing the national manufacturing base. Specifically, the initiative addresses demand for secure, connected operations by combining digital factory software with advanced cybersecurity protections.
Meanwhile, the joint offering differentiates both entities from traditional system integrators by linking low-level connectivity to operational plant software. This approach assists manufacturing leaders seeking reliable IT infrastructure to support local economy development goals.
Salam Expansion into Sector-Specific Solutions
For Salam, this partnership marks an expansion beyond basic connectivity services into dedicated industry platforms. In addition, the initiative increases utilization of the company’s data centers and cloud facilities, creating recurring revenue from managed enterprise services.
The manufacturing deployment represents the first implementation of an operational model that Salam and SmartFactory plan to adapt for other sectors across Saudi Arabia. Through subsidiaries including Salam Mobile Telecom Company and Technical Links Services (TLS), Salam continues to supply enterprise connectivity throughout the Kingdom.
