Digital Transformation

Cisco has appointed Shane Heraty as Vice President and General Manager for the MEA–TRC region, effective May 1, 2026. Heraty brings over 30 years of technology experience, including more than 20 years at Cisco.

Bank Muscat deployed the Dynatrace platform to launch Oman’s first banking Command Center, cutting incident detection time by over 80% and consolidating 20+ monitoring tools into one platform.

DXC Technology has appeared on the Forbes 2026 Best Management Consulting Firms list for the fourth consecutive year. The company recently launched AdvisoryX and the Xponential AI framework to help organizations scale responsible AI adoption.

The Saudi Water Authority launched an AI development program targeting 1,500 trainees in 2026 and 10,000 by 2030, as part of the Year of Artificial Intelligence initiative.

Microsoft detailed the expansion of Copilot agents within Microsoft 365 on March 9, 2026, outlining how enterprises are deploying AI agents to automate complex workflows and drive operational transformation.

Omnix International received the Dubai AI Seal from the Dubai Centre for Artificial Intelligence on March 5, 2026. The recognition validates the company’s AI delivery capabilities across government and enterprise sectors.

Sumerge and the Ministry of Human Resources and Social Development marked the completion of three digital government projects in Riyadh on March 1, 2026. The projects support Saudi Vision 2030 objectives.

The General Authority launched smart interactive maps for the Grand Mosque and Prophet’s Mosque. The service offers real-time routes and guidance for visitors.

Zoho Corporation reaches one million paying customers and 150 million users worldwide on its 30th anniversary, with MENA emerging as second fastest-growing market.

Globant receives Leader designation in two IDC MarketScape reports evaluating worldwide experience build and design services for 2025.

SDAIA President Dr. Abdullah Alghamdi met Indian PM Narendra Modi at the India AI Impact Summit 2026 in New Delhi to discuss expanding AI and data cooperation between Saudi Arabia and India.

Coursera’s Job Skills Report 2026 shows Generative AI skills enrollment in Saudi Arabia surged 312% year-over-year, with Business Management and Product Management also seeing rapid growth.

The General Authority for the Care of the Affairs of the Grand Mosque and the Prophet’s Mosque launched the Al-Haramain WhatsApp service on February 17, 2026. The platform supports seven languages and operates around the clock via +966125746236.

NTT DATA and Saal.ai announced a strategic collaboration to deliver Enterprise AI Solutions and infrastructure for organizations in the region, combining UAE-developed AI products with global delivery capabilities.

EY KSA and Microsoft announced a collaboration to deliver consulting services through EY Studio+ in Saudi Arabia, combining industry expertise with AI and cloud technologies.

Syria’s Ministry of Tourism has signed a technical cooperation agreement with Saudi Arabia’s Elm to accelerate digital transformation and implement data governance standards across the tourism sector.

Saudi Arabia leads EMEA with 13% cloud security adoption and 43% budget growth in physical security, according to Genetec’s 2026 report.

Saudi Arabia achieves 40% AI Leaders classification, matching global benchmarks with strategic investments in AI infrastructure and enterprise-wide implementation.

Saudi Aramco and Microsoft sign strategic MoU to accelerate AI adoption in the industrial sector, enhance digital capabilities, and develop workforce skills across Saudi Arabia.

Gulf Business Machines announces two senior leadership appointments with Dr. Feras Al Jabi as General Manager of Technology and Bassam Rached as General Manager of GBM Abu Dhabi.

stc group signed five strategic agreements at PIF Private Sector Forum 2026 to enhance Saudi capabilities across digital infrastructure, telecom manufacturing, and sustainability while celebrating Partner Development Program graduates.

Nintex appoints Samir Akel as Regional Vice President for Emerging Markets, overseeing Middle East, Africa, and Eastern Europe operations to drive digital transformation.