Digital Transformation

Dalil and e7 Group Sign MoU for Strategic Investment in Idenex
Dalil Holding and e7 Group PJSC have signed an MoU to collaborate on Idenex identity management, aiming to create a UAE identity management champion with global reach.

Saudi Government Agencies Boost Emerging Technologies Adoption to 76.04%
Saudi government agencies increased emerging technologies adoption readiness to 76.04% in 2026, up from 74.69% in 2025, with 54 agencies participating in the Digital Government Authority’s latest assessment.

Acer Marks 50 Years of Global Innovation, 34 Years in Middle East
Acer celebrates five decades of global innovation and 34 years in the Middle East, positioning itself to support the region’s AI ambitions and digital transformation goals.

Aramco Digital Partners with Cumulocity to Deploy Industrial AIoT Solutions Across GCC
Aramco Digital and Cumulocity have formed a strategic partnership to deploy industrial AIoT solutions across the GCC, combining global platform technology with regional execution expertise.

OECD Survey: AI Adoption in SMEs Is Widespread but Security Gaps and Skills Shortages Persist
A 2026 OECD survey finds 61% of SMEs use AI tools, but 76% remain novice users while nearly half lack basic digital security measures.

Shane Heraty Appointed as Cisco Vice President and General Manager for Middle East, Africa, Türkiye, Romania and CIS
Cisco has appointed Shane Heraty as Vice President and General Manager for the MEA–TRC region, effective May 1, 2026. Heraty brings over 30 years of technology experience, including more than 20 years at Cisco.

Bank Muscat Launches Oman’s First Banking Command Center with Dynatrace, Cuts Incident Detection Time by 80%
Bank Muscat deployed the Dynatrace platform to launch Oman’s first banking Command Center, cutting incident detection time by over 80% and consolidating 20+ monitoring tools into one platform.

DXC Technology Consulting Earns Forbes Best Management Consulting Firms Ranking for Fourth Consecutive Year
DXC Technology has appeared on the Forbes 2026 Best Management Consulting Firms list for the fourth consecutive year. The company recently launched AdvisoryX and the Xponential AI framework to help organizations scale responsible AI adoption.

Saudi Water Authority Launches AI Development Program to Train 10,000 Water Sector Professionals by 2030
The Saudi Water Authority launched an AI development program targeting 1,500 trainees in 2026 and 10,000 by 2030, as part of the Year of Artificial Intelligence initiative.

Microsoft Copilot Agents Drive Workplace Transformation Across Enterprises
Microsoft detailed the expansion of Copilot agents within Microsoft 365 on March 9, 2026, outlining how enterprises are deploying AI agents to automate complex workflows and drive operational transformation.

Omnix International Awarded Dubai AI Seal by Dubai Centre for Artificial Intelligence
Omnix International received the Dubai AI Seal from the Dubai Centre for Artificial Intelligence on March 5, 2026. The recognition validates the company’s AI delivery capabilities across government and enterprise sectors.

Sumerge and HRSD Mark Completion of Three Digital Transformation Projects in Riyadh
Sumerge and the Ministry of Human Resources and Social Development marked the completion of three digital government projects in Riyadh on March 1, 2026. The projects support Saudi Vision 2030 objectives.

General Authority Launches Smart Interactive Maps for Grand Mosque and Prophet’s Mosque
The General Authority launched smart interactive maps for the Grand Mosque and Prophet’s Mosque. The service offers real-time routes and guidance for visitors.

Zoho Corporation Surpasses One Million Customers Globally on 30th Anniversary
Zoho Corporation reaches one million paying customers and 150 million users worldwide on its 30th anniversary, with MENA emerging as second fastest-growing market.

Globant Named Leader in Two IDC MarketScape Reports for Experience Services 2025
Globant receives Leader designation in two IDC MarketScape reports evaluating worldwide experience build and design services for 2025.

Saudi SDAIA Chief Meets Indian PM Modi to Discuss AI and Data Cooperation at India AI Impact Summit 2026
SDAIA President Dr. Abdullah Alghamdi met Indian PM Narendra Modi at the India AI Impact Summit 2026 in New Delhi to discuss expanding AI and data cooperation between Saudi Arabia and India.

Saudi Arabia Records 312% Surge in Generative AI Skills as Vision 2030 Drives Workforce Shift
Coursera’s Job Skills Report 2026 shows Generative AI skills enrollment in Saudi Arabia surged 312% year-over-year, with Business Management and Product Management also seeing rapid growth.

Al-Haramain WhatsApp Service Launches to Support Pilgrims Around the Clock
The General Authority for the Care of the Affairs of the Grand Mosque and the Prophet’s Mosque launched the Al-Haramain WhatsApp service on February 17, 2026. The platform supports seven languages and operates around the clock via +966125746236.

NTT DATA and Saal.ai Form Partnership to Deploy Enterprise AI Solutions
NTT DATA and Saal.ai announced a strategic collaboration to deliver Enterprise AI Solutions and infrastructure for organizations in the region, combining UAE-developed AI products with global delivery capabilities.

EY KSA and Microsoft Collaborate on Consulting Services Through EY Studio+
EY KSA and Microsoft announced a collaboration to deliver consulting services through EY Studio+ in Saudi Arabia, combining industry expertise with AI and cloud technologies.

Syria Ministry of Tourism Signs Digital Transformation Agreement with Saudi Elm
Syria’s Ministry of Tourism has signed a technical cooperation agreement with Saudi Arabia’s Elm to accelerate digital transformation and implement data governance standards across the tourism sector.

Saudi Arabia Leads EMEA in Cloud Security Adoption with 13% Market Share
Saudi Arabia leads EMEA with 13% cloud security adoption and 43% budget growth in physical security, according to Genetec’s 2026 report.
